Employees

Employee Well-Being

Employee
Safety

Employee
Safety
Employee Well-Being
Main

As a global health care company, we strive to provide a safe and healthy workplace.

We remain committed to providing a safe and healthy workplace for our employees and contractors and complying with all applicable safety laws and regulations. We seek to eliminate work-related injuries, illnesses and unplanned events from our operations through comprehensive safety programs that are part of our Environmental, Health & Safety (EHS) management system. We also strive to minimize the frequency and severity of safety and environmental incidents by focusing on proper facility design, process controls, operation and maintenance procedures, protection systems and emergency response capabilities.

Our global safety program is designed to drive a “mindset shift” and reinforce the link between our leadership behaviors and our safety and environmental objectives. We believe that through visible management, leadership and employee engagement, we can increase the awareness of hazards and help employees make the right choices when it comes to safety, health and the environment—both on and off the job. We also promote a strong safety culture at our sites through active safety committees that drive program implementation and address safety issues collaboratively between management and employees.

For consistency across the company, and to enable us to compare our injury rates with those of other multinational companies, we use the U.S.-based Occupational Safety and Health Administration (OSHA) record-keeping criteria for recording and tracking work-related injuries and illnesses. We require that all recordable injuries, illnesses and incidents involving our employees be reported and investigated to determine their cause. We also require that actions be taken to prevent recurrence. Our injury and illness data are consolidated into a central system, enabling us to analyze trends and, together with leading indicator information, focus our efforts to continually improve. We also take steps—through internal safety alerts and bulletins—to communicate significant incidents, near-miss events and conditions that could represent risks at our other operations and sites.

Click here for EHS governance, roles and responsibilities.

Programs

We are committed to providing a safe and healthy workplace for all of our employees.

Process Safety

Our Process Safety program identifies and controls risks associated with our human and animal health production operations. This program applies not only to operations that are subject to process safety regulations, but also to our pilot plants, manufacturing operations and utility areas where process hazards may exist. In addition, we have implemented a structured chemical-reaction-hazard review program for our research laboratories.

Early in product development, we conduct chemical reaction and thermal testing of our intermediate materials and products to identify potential reactivity, fire and explosion hazards and environmental risks. This testing continues throughout the product life cycle to assure that we are aware of and can appropriately manage process risks. Global process safety professionals work with operational and engineering personnel to conduct process-hazard analysis (PHA) and hazard and operability (HAZOP) studies to thoroughly review our operations. These structured reviews take place during process design and start-up and throughout the process lifecycle, to ensure that our facility design, equipment, operating controls and maintenance procedures are effective in controlling process hazards.

Non-Routine Hazardous Work

In recognition of industrial safety trends and our own internal Environmental, Health & Safety (EHS) audit observations, we have refined our global approach to managing safety during non-routine maintenance and repair activities. Across the industry, these work activities are a leading cause of serious and fatal injuries. We have revised our global safety procedures, and the related employee training and safety equipment requirements, to reduce the potential for serious incidents when working on or near machinery, piping and electrical systems; working at heights; and entering confined spaces. This global effort is focused on creating a more rigorous and error-free approach to performing these work activities in a safe manner.

Capital Projects Construction Safety

We have a strong Construction Safety program with a focus on zero harm to people, property and the environment. We educate and coach our capital project construction contractors on environmental, health and safety fundamentals, and the need to drive continuous improvement in the safety culture of our construction partners. Our global engineering group has adopted Hearts and Minds™, a culture-based and behavioral program that promotes safety as a personal value. The program has had a significant positive effect on our contractors’ performance with a steady increase in leading indicator performance such as safety observations, pre-task planning and hazard assessments, resulting in a steady decrease in contractor injuries.

97% of our construction projects had zero recordable injuries

For construction projects, we use the days away, reassignment or transferred (DART) rate for assessing our construction capital projects, instead of the lost-time incident rate (LTIR). DART is commonly used in the construction industry and is therefore an appropriate lagging indicator for our Construction Safety program.

Our 2015 construction safety recordable injury rate (RIR) of 0.87 reflects a 9 percent decrease from 2014, and our days away, reassignment or transferred (DART) rate of 0.38 decreased by 14 percent from 2014.

We achieved zero recordable injuries in 97 percent of our 2015 projects. With 3.2 million construction hours logged in 2015, we experienced recordable injuries in only 10 out of 291 projects. In 2015, global engineering construction safety logged 23,869 safety observations (both corrective and positive). Logging safety observations is an important part of the program, because it reflects worker engagement and interventions, emphasizes being observant, and identifies and prevents issues that could lead to injury events. Our Construction Safety peer reviews bring in-house engineers, contractors, Environmental, Health & Safety and other partners together for thorough project safety evaluations with lessons learned and sharing of best practices. We completed 247 peer safety reviews in 2015, covering 85 percent of the active projects in 2015 versus our target of 75 percent.

Industrial Hygiene

Our Industrial Hygiene program protects the health of our employees throughout all stages of research and manufacturing by identifying chemical, physical and biological hazards, assessing exposures, and properly controlling risks.

To protect the health of our employees, we apply a hierarchy of control measures that first seeks to eliminate or find a substitute for a hazardous material or process. When it is not possible to do so, we evaluate the feasibility of engineering controls based on the hazard and risk. Where engineering controls are not feasible, we establish effective work practice controls and use appropriate personal protective equipment. We formally evaluate existing processes and control strategies to determine whether further engineering and work practice controls are feasible. For new processes and facilities, appropriate engineering and operational controls are part of the design and installation. We verify the effectiveness of these controls after installation and ensure that they are properly used and maintained.

In 2015, we established a database of available engineering controls to make it easier for our manufacturing and research sites to identify appropriate exposure control solutions for new and existing processes and projects.

Motor Vehicle Safety

The goal of our Motor Vehicle Safety program is to reduce both the frequency and the severity of motor vehicle injuries in our global operations. The implementation of a global motor vehicle safety standard across all markets remains an area of focus for us. Programs to support safe driving skills, behaviors and attitudes are being harmonized and reinforced across our sales and marketing groups, which operate the majority of our business-use vehicles. As we make these improvements, we are seeing a corresponding reduction in the injuries associated with vehicular collisions, both for our own employees and for those with whom we share the road.

In 2015, 22 percent of the recordable injuries companywide were motor vehicle collision–related. We saw a 7 percent decrease in the number of collisions, normalized for miles traveled in 2015, versus the prior year, and a 1 percent reduction in motor vehicle collision–related employee injuries.

Ergonomics

The goal of our ergonomics program is to minimize employee injuries and improve human performance and well-being in relation to job tasks, equipment and the work environment. Our priority business areas are the manufacturing, research and sales environments, where most ergonomic injuries and illnesses are related to manual material handling and repetitive motion.

Ergonomic-related injuries continue to represent about a 17 percent of our recordable injury cases globally. To minimize ergonomic risks, engineering design and work practices are reviewed and implemented at our sites. We are focusing our efforts on the sites and operations that have the highest ergonomic risks by conducting risk assessments, implementing engineering and operational controls, providing training, communicating with employees and encouraging their participation in workplace assessments. Our goal is to improve their ergonomic awareness both at work and at home.

Emergency Preparedness and Response

We prioritize the prevention of incidents through equipment and facility design, operational and maintenance procedures, and employee training. Because we recognize that incidents can and may still occur, our EHS standards require emergency response capabilities at all of our facilities worldwide. Our priorities for emergency response include ensuring the safety and well-being of our employees, preserving the environment and nearby communities, and protecting our physical assets. Site-specific emergency response procedures include incident reporting and management, personnel evacuation, medical/first-aid response and incident response and control. We routinely conduct emergency response drills and train employees in both job and site-specific emergency response duties. We develop and conduct pre-emergency planning for credible emergency scenarios such as process upsets, fires, spills/releases, severe weather and security-related incidents. Many of our manufacturing plants have trained emergency response teams and mobile fire and rescue apparatus that respond to on-site fires, medical emergencies, technical rescues and spills/releases. Many of our emergency response teams interact directly with their local community-based emergency responders and, in some cases, assist off-site when requested.

Loss Prevention

Protecting our people, facilities, production processes and product supply chains from threats such as floods, windstorms, earthquakes and fires is critical to ensuring that our products reach our customers when needed without any supply interruptions. We proactively assess and manage these risks at our facilities and at several of our strategic third-party manufacturers and warehouse providers. Our loss-prevention program focuses on providing suitable facility and process designs; implementing inspection, prevention and maintenance procedures; installing fire detection and protection systems; and executing emergency response and business continuity programs to eliminate or reduce the impact of these potential loss events. We also engage the services of two globally recognized engineering service providers to routinely inspect facilities, and to review new designs and facility modifications, to ensure that we maintain a high standard of loss prevention commensurate to operational risks, monetary value and supply-chain importance. Over the past several years, we have significantly reduced our loss expectancy globally by improving our loss-prevention programs at our company as well as at strategic third-party locations.

Performance

Our workplace injury rates have steadily improved in recent years. In 2015, our lost-time injury rate remained essentially flat, while our recordable injury rate was 17 percent lower than in the prior year.

Last year, more than half of the recordable injuries were motor vehicle- and slip-, trip- and fall-related, accounting for 22.1 percent and 28.5 percent of the total number of injuries, respectively.

Tragically, we were reminded of the critical importance of our global safety programs, when we lost one of our sales colleagues in a traffic-related accident.

Our focus on ergonomics, including workplace design showed strong signs of improvements in 2015 by reducing the number of ergonomic-related injury cases by 52 percent from 2014.

In 2015, we continued to focus our efforts towards reducing the number of slips, trips and falls among sales colleagues, where we noted an 8 percent reduction in such incidents versus the prior year.

Motor Vehicle Safety Performance

In 2015, 22 percent of the recordable injuries company-wide were motor vehicle collision–related. We had a 7 percent decrease in the number of collisions normalized for miles traveled in 2015 versus the prior year, and a 1 percent reduction in motor vehicle collision–related employee injuries.

Construction Project Safety Performance

Our 2015 construction safety recordable injury rate (RIR) of 0.87 reflects a 9 percent decrease from 2014, and our DART rate of 0.38 decreased by 14 percent from 2014.

We achieved zero recordable injuries in 97 percent of our 2015 projects. With 3.2 million construction hours logged in 2015, we experienced recordable injuries in only 10 out of 291 projects. In 2015, global engineering construction safety logged 23,869 safety observations (both corrective and positive). Logging safety observations is an important part of the program, because it reflects worker engagement and interventions, emphasizes being observant, and identifies and prevents issues that could lead to injury events. Our Construction Safety peer reviews bring in-house engineers, contractors, Environmental, Health & Safety and other partners together for thorough project safety evaluations with lessons learned and sharing of best practices. We completed 247 peer safety reviews in 2015, covering 85 percent of the active projects in 2015 versus our target of 75 percent.

Global Safety Performance
Workplace Safety20112012201320142015
Recordable injury rate (RIR)0.740.620.620.580.48
RIR percentage decrease over prior year6%16%0%6%17%
Lost-time incident rate (LTIR)0.300.280.280.200.22
Fatalities131111
Motor Vehicle Safety     
Collisions per million miles (CPMM)29.9010.2312.9813.4012.41
Capital Projects Construction Safety3,4     
RIR0.570.780.360.960.87
DART50.160.220.200.440.38
Fatalities00000
Note: Injury rates are subject to change over time, as new cases are added and case classifications change in accordance with our own requirements and applicable regulatory requirements.
1 All fatalities were transportation-related.
2 CPMM: Reflects both personal and business use of company-owned or -leased vehicles.
3 LTIR/RIR: Calculated per OSHA methodology.
4 Primarily reflects capital projects of more than $100,000 managed by our Global Engineering group.
5 DART: Days Away, Reassignment or Transferred calculated per OSHA 300 methodology.
Lost-Time Injuries by Business Area–2015 (Total: 163)
  • Sales &
    Marketing:
    60.2%

  • Manufacturing: 25.8%

  • Animal Health: 6.1%

  • Research: 4.3%

  • Facilities Management: 1.8%

  • Global Support Functions: 1.8%

Recordable Injuries by Causal Factors–2015 (Total: 362)
  • Slips/trips/falls: 28.5%

  • Motor Vehicle: 22.1%

  • Struck by /
    caught in:
    18%

  • Ergonomic: 16.9%

  • Chemical/biological
    exposure:
    6.6%

  • Non-ergonomic: 5.5%

  • Physical/environmental
    exposure:
    2.5%