Ethics & Transparency
Through our unwavering commitment to ethics and transparency, we earn the trust and confidence of our stakeholders.
GOING BEYOND REQUIREMENTS IN CORPORATE DISCLOSURE TO BUILD TRUST WITH OUR STAKEHOLDERS
We aspire to be open and transparent about how we operate in order to earn and retain the trust and confidence of our customers, employees, shareholders and other important stakeholders. We do this by proactively providing nonproprietary information about our business and how we operate, helping stakeholders to make informed decisions about our company and products.
PROMOTING STRUCTURAL ACCOUNTABILITY THROUGHOUT OUR COMPANY
We take a long-term perspective on shareholder value that takes into account our company’s relationship with society as a whole, and the interests of our many diverse stakeholders. Our Social Business Investment Council, comprising senior representatives of each major division of the company, provides executive-level oversight and guidance on corporate responsibility matters.
ENHANCING OUR BUSINESS PERFORMANCE THROUGH DIVERSITY AND INCLUSION
Our business partners are identified, qualified and managed through a robust sourcing-management process that integrates supplier diversity principles at each stage. We aspire to create strategic, sustainable relationships and achieve $1B of tier-one spend with diverse suppliers, inclusive of minority-owned, women-owned, veteran-owned, LGBT-owned and disability-owned business enterprises.
Ethics & Transparency At-a-Glance
Ethics & Transparency and the UN Sustainable Development Goals (SDG)
The interactive graphic below indicates which SDGs we are addressing with regard to our Ethics & Transparency efforts. Hovering over the icons will give you a description of the goal, with links to more information.
For a list of all of the global goals which our company is working toward, and a directory of pages with our related initiatives and performance data, please visit our Sustainable Development Goals page.
- SDG 8 - Promote sustained, inclusive and sustainable economic growth, full and productive employment, and decent work, for all. Learn More >
- SDG 16 - Promote peaceful and inclusive societies for sustainable development, provide access to justice for all, and build effective, accountable and inclusive institutions at all levels. Learn More >
|Key Performance Indicators|
|Employees trained on our Code of Conduct||90%||92%||99%||99%||99%|
|Substantiated allegations to concerns/issues raised||65%||60%||58%||60%||58%|
|Reported concerns regarding privacy practices, breaches of privacy, and losses of personal data and devices that were substantiated1||68%||23%||26%||18%||96%|
|1 Privacy concerns include all concerns escalated to our Privacy Office about the company’s privacy practices. Substantiated concerns are those that are determined to be inconsistent with our privacy standards or that involve the loss of, theft of or unauthorized access to personal data.|