Code of Conduct

Code of Conduct

Our Code of Conduct is considered to be the foundation of our company’s success. These values and standards apply worldwide, wherever our company does business.



Our Code of ConductOur Values and Standards, is available in 23 languages and applies to all employees worldwide. In April 2017, we published the fourth edition of Our Values and Standards. While the look and feel of the new edition may have changed, Our Values and Standards continues to lead us on the principled path to being a company worthy of trust. It represents the very core of our character as a company and helps us to protect the reputation we have earned.

The Code of Conduct interactive website allows our employees to search for a relevant policy, ask a question or raise a concern. The website also offers tools and resources to help employees put our values into practice with every decision and every action.


We provide annual training on our Code of Conduct to all employees worldwide to ensure awareness of the core values: Patients First, Ethics & Integrity, Respect for People, and Innovation & Scientific Excellence. Ethics and compliance content is also integrated into business and leadership development courses for managers and senior leaders on an ongoing basis. Ethics and integrity are key leadership competencies that are assessed as part of annual performance reviews and play an integral role in our decisions about employee advancement within the company.


We abide by strict ethical standards in our own operations, and we insist on equivalent standards from our suppliers. Our Business Partner Code of Conduct is based on our own Code of Conduct, as well as on the Pharmaceutical Supply Chain Initiative’s (PCSI’s) Pharmaceutical Industry Principles and the Ten Principles of the UN Global Compact.

Learn more about how we work with our suppliers to uphold ethical standards.


CODE OF CONDUCT20132014201520162017
Employees trained on the Code of Conduct99%99%99%100%100%