Code of Conduct

Our Code of Conduct is considered to be the foundation of our company’s success. These values and standards apply globally, wherever our company does business.

Resources

 

Our Code of Conduct, Our Values and Standards, is available in 23 languages and applies to all employees worldwide. Our Values and Standards continues to lead us on the principled path to be a company worthy of trust. It represents the very core of our character as a company and helps us to protect the reputation we have earned.

In addition to publishing a PDF version of our Code of Conduct, our company offers a Code of Conduct intranet site (msdethics.com) that allows employees to search for a policy, ask a question or raise a concern. Tools and resources are also available on the site to help employees apply our values into practice with every decision and every action.

Initiatives

Training and development

Ethics and compliance training is an important part of creating a strong culture, and our program is reflective of the Code of Conduct and corporate policies tailored to meet the needs of different groups of employees within the organization. All employees are required to complete the assigned ethics and compliance courses.

Training on our Code of Conduct is designed as an annual training series that is assigned to all employees worldwide. The series is focused on our core values: Patients First, Ethics & Integrity, Respect for People, and Innovation & Scientific Excellence.

The 2018 series consisted of five modules including Code of Conduct, Anti-Bribery and Anti-Corruption, Adverse Event Reporting, Data Privacy (including General Data Protection Regulation) and Preventing Discrimination and Harassment.

Ethics and compliance content is also integrated into business and leadership development courses for managers and senior leaders on an ongoing basis. Ethics and integrity are key leadership competencies that are assessed as part of annual performance reviews and play an integral role in our decisions about employee advancement within the company.

External suppliers’ ethical standards

We abide by strict ethical standards in our own operations, and we insist on equivalent standards from our suppliers. Our Business Partner Code of Conduct is based on our own Code of Conduct, as well as on the Pharmaceutical Supply Chain Initiative’s (PCSI’s) Pharmaceutical Industry Principles and the Ten Principles of the UN Global Compact.

Learn more about how we work with our suppliers to uphold ethical standards.

Performance

CODE OF CONDUCT2014 2015 2016 2017 2018
Employees trained on the Code of Conduct training series99% 99% 100% 100% 99%