Code of Conduct

Our Code of Conduct is considered to be the foundation of our company’s success. These values and standards apply globally, wherever our company does business.

Our approach

Despite all the changes that are going on in the world, there are certain things that will never change and one of those things is the adherence to the highest standards of ethics and integrity.

Our Code of Conduct, Our Values and Standards, is available in 23 languages and applies to all employees worldwide. Our Values and Standards continues to lead us on the principled path to be a company worthy of trust. It represents the very core of our character as a company and helps us to protect the reputation we have earned.

In addition to publishing a PDF version of our Code of Conduct, our company offers a Code of Conduct intranet site that allows employees to search for a policy, ask a question or raise a concern. Tools and resources are also available on the site to help employees apply our values into practice with every decision and every action.

The Office of Ethics is responsible for managing the Code of Conduct and to make available to all employees throughout the world, tools and resources that will assist them in making ethical decisions.

Training and development

Ethics and compliance training is an important part of creating a strong culture, and our program is reflective of the Code of Conduct and corporate policies tailored to meet the needs of different groups of employees within the organization.

Training on our Code of Conduct is designed as an annual training series that is assigned to all employees worldwide. All employees are required to complete the assigned ethics and compliance courses. The series is focused on our core values: Patients First, Ethics & Integrity, Respect for People, and Innovation & Scientific Excellence.

The 2019 series consisted of three modules including Code of Conduct, Anti-Bribery and Anti-Corruption and Social Media.

Ethics and compliance content is also integrated into business and leadership development courses for managers and senior leaders on an ongoing basis. Ethics and integrity are key leadership competencies that are assessed as part of annual performance reviews and play an integral role in our decisions about employee advancement within the company.

External suppliers’ ethical standards

We abide by strict ethical standards in our own operations, and we insist on equivalent standards from our suppliers. Our Business Partner Code of Conduct is based on our own Code of Conduct, as well as on the Pharmaceutical Supply Chain Initiative’s (PCSI’s) Pharmaceutical Industry Principles and the Ten Principles of the UN Global Compact.

Learn more about how we work with our suppliers to uphold ethical standards.

Performance data

Office of Ethics20152016201720182019
Employees trained on the Code of Conduct training series99%100%100%99%99%