FAQ

FAQ

We are committed to increasing transparency in our reporting and continue to engage with stakeholders on those issues and concerns that matter most—both to our stakeholders and to the future success of our company.

We believe that the best way to address the concerns, risks and questions facing our business, and to build a foundation of trust, is to be more transparent about the way we operate.

WHY IS YOUR COMPANY PUBLISHING THIS REPORT?

We published this year’s online report to provide information about our approach to corporate responsibility, as well as background on our initiatives. We seek to be clear not only about our opportunities, but also about the challenges we face, what we are doing to address them, and why.

WHERE CAN YOUR COMPANY’S 2016 PERFORMANCE DATA BE FOUND?

This website serves as our comprehensive report, and thus contains metrics and information pertinent to our corporate responsibility performance and activities. You can find our key performance indicators here, and performance data to specific topics can be found on the tabs associated with those issues. To download an Excel spreadsheet that includes all of the performance data found on the website, please click here.

WHAT DOES THIS REPORT CONTAIN?

Our 2016/2017 Corporate Responsibility Report includes quantitative data for the calendar year from January 1 to December 31, 2016, unless otherwise noted. To ensure that readers have the most up-to-date information, some of the narrative in the report is about decisions and initiatives that took place in early 2017. Based on feedback from stakeholders and the company’s own analysis, our reporting focuses on four broad topics:

For each of these issues, the report details the challenges we face as a company, our strategy and our performance.

We have also identified corporate responsibility issues that internal and external stakeholders have identified as having significant financial, operational or reputational impact on the company, and illustrate where our company can have a significant impact on society and the environment. These can be found within the Materiality section of this report.

We are also using several external guidelines and measurement frameworks to inform the scope of our reporting, including the Global Reporting Initiative (GRI) Standards, the Sustainable Development Goals, the Access to Medicine Index and the UN Global Compact, which our company signed onto in January 2009.

DO YOU REPORT IN ACCORDANCE WITH THE GLOBAL REPORTING INITIATIVE (GRI)?

Yes, our company’s online corporate responsibility report was developed in alignment with the GRI Standards. These offer a useful framework for transparent reporting about environmental, social and governance (ESG) performance. Greater transparency on such matters is beneficial to our business, because it helps to inform our stakeholders and also enables us to compare performance with peers on relevant metrics. We believe that this will help us focus on continuously improving the things that matter most.

HAS THE 2016/2017 REPORT RECEIVED INDEPENDENT EXTERNAL VERIFICATION?

WSP conducted an independent third party review of our 2016 greenhouse gas and water inventories, and provided limited assurance for the data that we submit to CDP and for the Corporate Responsibility report. Please see WSP’s limited assurance of our environmental data for details.

While we did not obtain external verification, we did speak with numerous external stakeholders, representing a variety of constituencies, about the company’s planned approach to reporting, our corporate responsibility materiality assessment process and the broad material areas upon which we planned to report. The company reflects these consultations, where feasible and appropriate, on our website, and will use the insights gained through these and continuing discussions with stakeholders to inform future reporting.

WERE STAKEHOLDERS’ VIEWS OBTAINED?

Yes, we did speak with external stakeholders representing a variety of constituencies about our company’s planned approach to reporting as well as part of our corporate responsibility materiality assessment process. Learn more about our stakeholder engagement process.

WILL YOU ISSUE UPDATES TO THIS REPORT THROUGHOUT THE YEAR?

We plan to update our corporate responsibility website as new information becomes available.

WHEN WILL YOU PUBLISH YOUR NEXT REPORT?

We plan to publish our next comprehensive responsibility report in 2018.

HOW CAN FEEDBACK ABOUT YOUR CORPORATE RESPONSIBILITY PROGRAMS BE SUBMITTED?

Your feedback is important to us and will be helpful as we develop future reports. You may find all of our contact information here, or you may email us here.

ARE HARD COPIES OF THE FULL REPORT AVAILABLE UPON REQUEST?

You may build a customized PDF of our report here, but we no longer print copies of our report.