Our goal is to have a positive influence on the communities in which we operate around the world.



Our community engagement programs reflect the priorities that our company shares with the local community. Our signature Neighbor of Choice program is designed to help build strong and vibrant communities by promoting a healthier society and preserving the environment in localities where we have a major site presence. The program provides financial support and enables our employees to contribute to the well-being of their communities.

Learn more about our economic impact on communities.


Human Health Services $867,000$1,794,977$1,941,185$2,690,459$2,721,534

The Children’s Inn at NIH

Our company’s partnership with The Children’s Inn at NIH spans more than 25 years. Our company provided $3.7 million through a public-private partnership for the initial construction of The Children’s Inn at the National Institutes of Health (NIH), the world’s premier biomedical research center, in Bethesda, Maryland. The Inn opened in 1990 and, since then, seriously ill children involved in treatment at the NIH have had a place to call home.

Most children who come to the NIH for treatment are facing life-threatening illnesses that resist conventional therapy. Since its opening, The Inn has hosted more than 13,000 children from all over the U.S. and from more than 94 other countries. Our Foundation helps cover The Inn’s operating costs, and also provided a grant of $3.7 million in 2001 to build a 22-room addition, completed in 2004, increasing The Inn’s capacity to 59 rooms. Our employees also have generously supported The Inn through personal contributions as part of our company’s Partnership for Giving (P4G) program.

Since 2009, our Foundation has committed $10 million through 2018 to support the establishment and operations of a transitional home adjacent to the NIH campus, called The Woodmont House. This home can accommodate up to five families at a time whose children are no longer in the acute phases of illness, yet still require treatment at the NIH Clinical Center. Families stay free of charge and may participate in all of The Inn’s activities and programs. To date, The Woodmont House has served more than 294 children and their families from 42 U.S. states and Puerto Rico, and 18 other countries.

The Inn and The Woodmont House participate in the ongoing Isolate Inn program.  This program provides accommodations for families with children who must be isolated from the general pediatric population to avoid potential infections that would severely affect children with compromised immune systems. To date, the Isolate Inn program has served more than 40 patients, with 10 long-term isolation patients staying at The Woodmont House.

Neighbor of Choice

Our signature Neighbor of Choice (NOC) community program supports the work of local nonprofit organizations that strive to improve people’s quality of life and to preserve the environment in communities in which we have a presence.

Established in the 1990s, the NOC program fosters partnerships with local nonprofit organizations whose mission is to promote the well-being of community residents. We provide financial resources, enhanced by employee volunteerism, to support community programs that aim to improve health care quality and increase access to care for underserved populations in the areas of cancer, diabetes, heart disease, hepatitis C, HIV/AIDS and maternal health. We also strive to advance the quality of health services delivery, strengthen local health system capacity, and protect the environmental health of the local community.


Amount contributed (in millions)1$2.8$2.3$2.2$2.5$3.1
Number of grants170181126129118
1. Data include funding provided through the Office of Corporate Responsibility and our company’s Foundation. Additional funding is provided through local U.S. sites and our company sites outside the United States that we do not track centrally.

In 2016, our company invited nonprofit organizations in 20 communities in which we have a major presence to apply for funding support. Factors that determine our local sites’ participation in the NOC program include whether we have a manufacturing presence, the number of employees at the site, and community need.

In accordance with NOC program guidelines, a total of $3.1 million in grants was awarded to 118 nonprofits in support of a wide range of environmental and health services initiatives.

Below are examples of projects supported through the NOC grants program throughout 2016.


Boys and Girls Clubs of Durham and Orange Counties, North Carolina

With support from the NOC program, the Boys and Girls Clubs of Durham and Orange Counties (BGCDOC) implemented its Healthy Futures program, created to increase learning through high-yield learning activities. Healthy Futures helped young people apply what they learn in the classroom through hands-on learning and education about health, fitness and the environment, and the correlations among all three. The program included long- and short-term projects—building and planting vegetable and flower beds, initiating a “fun field day” as a culmination of fitness learning and staying active, and food demonstrations that show children what is in the food they eat.

The Healthy Futures initiative has so far served approximately 200 children in the program. This number will increase to more than 250 by the end of the academic year. The program has also provided yoga sessions in which the children participate twice weekly (all age groups) to benefit their physical health. A local Durham cooking school, C’est si Bon, partnered with the program to provide a Spring Break cooking camp for 16 of the top students attending BGCDOC.

Three volunteer activities engaging over 50 of our employees took place in 2016 at the Boys & Girls Clubs of Durham and Orange Counties (BGCDOC).

Sociedad Americana Contra el Cáncer de Puerto Rico, Puerto Rico

The Neighbor of Choice Program supported the Puerto Rico Hope Lodge (PRHL) of the American Cancer Society of Puerto Rico. PRHL is the first and only lodge for cancer patients who must travel away from home for treatment. With support from NOC, PRHL was able to provide 5,930 free nights to pediatric and adult cancer patients. Patients and caregivers who had the opportunity to stay at the PRHL received support from other families and caring staff. They also made friends and received access to needed services, support programs and counseling.

Opportunities Industrialization Center of Wilson, Inc., North Carolina

The Opportunities Industrialization Center of Wilson, Inc. (OIC), is a cornerstone of social support and community leadership in the African-American and Latino communities. The Center’s vision is to help those ethnic groups reach and maintain optimal health, become advocates for healthy lifestyles, and encourage their peer groups and family members to make informed choices for their health. The ultimate goals of the OIC are to reduce diabetes-related deaths, prevent complications from diabetes, and help lower the costs related to the treatment of diabetes.

Support through the NOC program helped OIC promote diabetes awareness, prevention and testing for Wilson County residents. Through the various services, OIC tested 184 people for diabetes. Of those 184 tested, 43 percent of the clients had high blood glucose levels. Clients with a high blood glucose level who were unaware of their condition were offered counseling services. During counseling, clients were informed about the risks associated with elevated blood glucose levels and were referred to a local health clinic for follow-up care. In addition, OIC worked on the clients’ behalf to communicate with the health clinic and schedule appointments. In addition, our employees at the Wilson, NC, site volunteered over 130 hours at OIC during quarterly food distributions.


Alzheimer’s Residential Centers in Boxmeer, Haarlem and Oss, Netherlands

In the Netherlands, more than 270,000 people (out of approximately 17 million inhabitants) suffer from dementia. It is expected that this number will grow to more than 500,000 by 2040. The Dutch health care system aims to provide care for people in their own home environment as long as possible and to admit them to residential care centers only if it is no longer possible to provide responsible care in a person’s home environment. In 2016, MSD in the Netherlands partnered with three residential centers to enhance the well-being of their clients by offering sensory stimulation equipment.


Conservatoire d’espaces naturels d’Auvergne (CENA), Mirabel, France

Our site in Mirabel, France, worked with the Conservatoire d’espaces naturels (CEN) d’Auvergne to initiate a project designed to protect and restore the dry hills of Mirabel-Bourassol. In order to maintain a functional network of natural spaces, the CEN d’Auvergne protects 13 sites of dry lawns within 20 kilometers around the hills of Mirabel-Bourassol, a site that MSD shares with the local community. CEN d’Auvergne used the grant they received through the NOC to support the purchase of equipment designed to increase its capacity to protect the hills and facilitate the efforts of more than 100 volunteer workers. In 2016, 100 CEN d’Auvergne volunteers and 25 CEN employees worked on projects that included maintaining discovery paths and clearing specific plots to help the natural environment thrive.

An Auvergne Conservatory of Natural Areas (CENA) volunteer uses a vegetation clearing machine, purchased with Neighbor of Choice grant funding, to clear brush.

Disaster Relief

Our company provides disaster-relief assistance through cash and product donations during major disasters and supports efforts in disaster preparedness and recovery.

Through our disaster relief efforts, we aim to respond in a timely, coordinated manner; to meet the immediate needs of affected communities; to provide ongoing assistance through recovery (as needed); and to support preparedness efforts as appropriate.

It is our practice to base our response on the assessment of need by local authorities and/or humanitarian relief agencies.

Where appropriate, and in consultation with local management, our company may donate pharmaceuticals and vaccines through the disaster and emergency relief component of our Medical Outreach Program. In major disaster situations, donations of our medicines may be made directly by a local subsidiary or manufacturing facility.


Disaster relief efforts assisted61010126
Total giving value of disaster relief contributions (cash and products, US$M)2.73.310.05.613.4


In 2016, Ecuador, Italy and Japan were hit with devastating earthquakes, which resulted in massive human casualties and injuries. Together with local MSD subsidiaries and the local branches of the Red Cross Society, our company responded quickly to support immediate relief efforts. In addition our company worked with our subsidiaries to support local product donations, match employee donations, and provide additional support to the Red Cross Society to fund ongoing relief efforts.


Severe flooding in Louisiana, Texas and West Virginia in 2016 claimed many lives and displaced hundreds of thousands of people in the United States. Our company responded quickly, first ensuring the safety of local employees who were directly impacted by the storm and then donating over $200,000 in product value to help fill the gaps for local clinics, where medicine supplies were damaged by the storms. In addition, our company’s annual support for the American Red Cross (ARC) Disaster Giving Program includes assistance in building a reliable funding base that enables the ARC to respond immediately to the needs of individuals and families impacted by such disasters.


On October 4, 2016, Hurricane Matthew, a category 4 hurricane packing sustained winds of 145 mph, made landfall in Haiti. Hurricane Matthew caused severe damage across Haiti, other Caribbean countries and the southeastern United States. Impacting more than 2 million people across the Caribbean, the storm claimed more than 1,000 lives and left more than 1 million people in dire need of shelter and access to medicine, clean water, food, and clothing and other essential items and services.

In response, our company made an immediate donation of $150,000 to the American Red Cross to support disaster relief efforts, including those of the Haitian Red Cross. Through our Medical Outreach Program, we also donated medicines to Project HOPE, which sent a team of medical professionals to Haiti to support the national health care system.

Two months after the hurricane, recognizing that thousands of Haitians were still in need of basic necessities, our company provided an additional $100,000 in cash contributions to Americares, Direct Relief International, and World Vision. With additional product donations to Americares and Direct Relief, the company provided a total of $12.3 million in medicines to relief organizations working with those affected by the hurricane.


Our company is a long-standing member of the American Red Cross Annual Disaster Giving Program (ADGP). In 2014, our company’s Foundation pledged $2.4 million over four years (2014–2018) to support the ADGP and to help ensure that the Red Cross can be on the scene of a disaster as quickly as possible.

Our support helps the Red Cross deliver assistance immediately across affected areas in the U.S. and globally, working in partnership with local agencies. For example, the financial support our company provided through the ADGP was used to help the Red Cross coordinate with Ecuador’s Red Cross and its global network to quickly scale up the response following that country’s earthquake.